Request for Proposals for One-Stop Career Center Operator(s)

(Posted November 4, 2019)

The Metro North Regional Employment Board, d/b/a MassHire Metro North Workforce Board (MNWB), has released a Request for Proposals (RFP) to procure a One-Stop Career Center operator(s) starting Fiscal Year 2021 (July 1, 2020 – June 30, 2021). Approximately $3.2 million will be available for One-Stop Career Center operator(s) for Fiscal Year 2021 and the charter will be for multiple years.

MNWB has released a Request for Proposal (RFP) for organizations that provide innovative workforce development services for businesses and job seekers. MNWB is seeking proposals from interested parties to provide services to job seekers and businesses in the following cities and towns: Arlington, Belmont, Burlington, Cambridge, Chelsea, Everett, Malden, Medford, Melrose, North Reading, Reading, Revere, Somerville, Stoneham, Wakefield, Watertown, Wilmington, Winchester, Winthrop, and Woburn. The purpose of this solicitation is to select One-Stop Career Center operator(s) for the Metro North region to provide career and training services including funds from the U.S. Workforce Innovation and Opportunity Act (WIOA) and other funds. There can be multiple operators.

MNWB seeks innovative service delivery proposals that meet the specifications that will be outlined in the RFP characterized by excellent customer service to individuals and businesses, collaboration, accountability, continuous improvement and demonstrated outcomes. Any governmental, not-for-profit, educational institution or for-profit entity properly operating in accordance with Federal, State, and local law may submit a proposal for consideration. Minority-owned and women-owned businesses/organizations are encouraged to apply.

The RFP is released Monday, November 4, 2019. In conjunction with the release of this RFP, a Bidders’ Conference is scheduled for Wednesday, November 13, 2019 at 11am Eastern Time via webinar. Email to RSVP to the bidders’ webinar. Bidders’ webinar attendance is encouraged but not required.

Check the MNWB website for updates ( A detailed timeline and specifications are included in the RFP. All RFP documents can be downloaded from the website. All questions should be submitted to

For more information on the U.S. Workforce Innovation and Opportunity Act please visit


October 28, 2019Public Notification of pending RFP release
November 4, 2019Request for Proposals released; public notification reissued
November 13, 2019

Bidder’s Conference: 11am-12:30pm

RSVP to to receive logon instructions. Please include attendee’s name, organization, email address and phone number. Bidder’s conference attendance is not required

November 22, 2019

Letters of Intent due.

A letter of intent is required for a proposal to be considered. Submit to

December 13, 2019Deadline for submission of written questions. Submit all questions to
December 20, 2019Proposals due by 4:00pm ET
July 1, 2020Contract start date
Request for Proposals [Word]
Request for Proposals [PDF]
Budget Forms [Excel]

Bidders’ Webinar Recording and Powerpoint

(Posted 11/14/19)

Bidder’s Conference Webinar Recording
Bidder’s Conference PowerPoint Presentation
Bidder’s Conference Minutes

Questions and Answers

(Posted 12/12/19)

Questions and Answers, 12/12/19
Attachment A – Equipment Inventory